One in seven prefer consulting AI chatbots to seeing a doctor, UK study shows

Exclusive: Doctors say ‘highly concerning’ poll highlights risk to patients of turning to AI for medical advice

One in seven people are using AI chatbots for health advice instead of seeing their GP, a UK study has found.

The poll of more than 2,000 people found that – of the 15% turning to chatbots – one in four had done so because of long NHS waiting lists.