Official apps pose hurdles for Hong Kong’s ethnic minority groups, study finds

Members of Hong Kong’s ethnic minority groups enjoy near-universal access to digital devices but are not benefiting as much as they could from online services, the equality watchdog has said, urging the government to harness AI to provide multilingual support and simplify app registration. In a study released on Thursday on improving the digital divide among ethnic minority groups, Equal Opportunities Commission chairwoman Linda Lam Mei-sau said members of the community primarily used electronic...