Chelsea tickets: What changes are the club making and why are they controversial?

Chelsea Supporters’ Trust have branded the club “tone deaf” for announcing radical changes to the ticketing system for matches from next season.The changes, announced on Chelsea’s official website on Wednesday and communicated directly to fan groups at a town hall event later the same day, include the introduction of ID verification for all supporters over the age of 16 purchasing match tickets and a new balloting system, or “ticket application window”, for ticket sales to club members.Advertisement