World Cup fans are missing games after their resale tickets fall through

World Cup fans are missing games after their resale tickets fall through June 26, 202612:13 PM ET Juliana Kim People wait outside of the Dallas Stadium holding signs reading World Cup tickets wanted during a FIFA World Cup game between the Netherlands and Japan on June 14 in Arlington. Shafkat Anowar/The Dallas Morning News via Getty Images hide caption toggle caption Shafkat Anowar/The Dallas Morning News via Getty Images During the Scotland vs. Morocco match last week, 65-year-old John McNicholas stood outside Gillette Stadium in Foxborough, Mass. — one ear tuned into the cheers of fans inside and the other pressed to a phone with StubHub customer service. Soccer Edition FIFA's World Cup ticket sales outraged fans. Now they are under investigation After spending over $1,200 on two seats, driving four hours from New Jersey to Boston, and hiking two miles from his hotel to the stadium, McNicholas learned that his World Cup tickets fell through. The hardest part was breaking the news to his friend, David Wain, who was visiting from England to be McNicholas' plus-one. The two held out hope up until half-time. " We hung around because we thought, well, somebody may be able to solve it at the last minute," he said. "But nothing occurred." Sponsor Message Since the World Cup began about two weeks ago, a growing number of fans who purchased resale game tickets say they were left empty-handed on match day — forcing them to either miss out on a rare opportunity or scramble to find new tickets, often costing twice or triple what they originally paid and for worse seats. David Wain, a friend of John McNicholas' who was visiting from England, sits outside Gillette Stadium, known as Boston Stadium during the World Cup, after the pair's game tickets never arrived. John McNicholas hide caption toggle caption John McNicholas Many of the complaints have been aimed at StubHub, one of the biggest platforms for ticket resales, though some fans on social media have reported similar tro...