UPS, FedEx and DHL file for tariff refunds. What it means for consumers.

MoneyWatch UPS, FedEx and DHL are seeking tariff refunds. Here's what it means for consumers. .chip { background-image: url('/fly/bundles/cbsnewscore/images/chip-bgd/chip-bgd-moneywatch.jpg'); } By Megan Cerullo Megan Cerullo Reporter, MoneyWatch Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting. Read Full Bio Megan Cerullo April 21, 2026 / 4:08 PM EDT / CBS News Add CBS News on Google Major shippers, including UPS, FedEx and DHL, have filed claims for tariff refunds with U.S. Customs and Border Protection (CBP), which on Monday launched a portal through which businesses can request money back for some of the import duties they had paid under the Trump administration. The companies also pledged to return money to customers who shouldered added tariff costs tied to President Trump's International Emergency Economic Powers Act, or IEEPA, tariffs. In February, the Supreme Court ruled that the IEEPA tariffs had been illegally imposed.  A UPS spokesperson on Tuesday confirmed that it is filing claims for refunds on qualifying tariffs through CBP's so-called CAPE portal. The shipper also told CBS News that once the federal government approves the claims and issues refunds, it will reimburse customers who paid the levies.Only the importer of record, or IOR, can request refunds through the CAPE portal, meaning that individual consumers cannot file claims. "For shipments where UPS was the IOR, we will work to request and retrieve IEEPA tariff refunds from CBP on our customers' behalf," UPS said in a statement on its website. "There is no need for those customers to contact UPS. After we receive the funds from CBP, we have established a process to issue refunds to the payors."CBP said it will deliver refunds to successful applicants within 60 to 90 days of claim approval."UPS cannot issu...