Still Can’t Access Your Outlook Email? What iPhone Users Need To Do

InnovationCybersecurityStill Can’t Access Your Outlook Email? What iPhone Users Need To DoByDavey Winder,Senior Contributor.Forbes contributors publish independent expert analyses and insights. Davey Winder is a veteran cybersecurity writer, hacker and analyst.Follow AuthorApr 28, 2026, 08:12am EDT--:-- / --:--This voice experience is generated by AI. Learn more.This voice experience is generated by AI. Learn more.Reauthenticate to access Outlook email on iPhone, Microsoft has said.gettyMicrosoft confirmed that an April 27 “service degradation” incident, commonly known as an outage to us mere mortals, left some users around the world unable to access their Outlook.com email. Having said that, “a recent service change” was potentially to blame, and putting a rollback into place, Microsoft finally posted that the issue was remediated. But it would appear that iPhone users need to take action if they are to regain access to their Outlook or Hotmail emails using the built-in Apple Mail app.ForbesUpdate Safari Browser Before May 24—1Password Users WarnedBy Davey WinderTake These Steps To Regain Access To Outlook Emails On Your iPhoneWhile Gmail is the world’s most popular email service, with more than 3 billion users according to Google itself, Outlook and Hotmail remain in the mix. But here’s the thing, when it comes to iPhone users, many of them prefer to use the default Apple Mail app for their email, no matter the provider. When Outlook goes down it is an inconvenience, and thoughts of a cybersecurity-related cause are never far from the mind. However, truth be told, this is rarely the case. Indeed, a failed update is most commonly to blame. Microsoft has, it must be said, something of a history with dodgy updates. I’ve reported on a Windows security update that broke VPN connections, and a Windows 10 extended security update that failed to install, for example. Now it’s the turn of iPhone users to feel the Microsoft update pain, it would seem. This time impacting ju...