OpenAI CEO apologizes to Tumbler Ridge community

The first StrictlyVC of 2026 hits SF on April 30. Tickets are going fast. Register now. The first StrictlyVC of 2026 hits SF on April 30. Tickets are going fast. Register now. TechCrunch Desktop Logo TechCrunch Mobile Logo LatestStartupsVentureAppleSecurityAIApps EventsPodcastsNewsletters SearchSubmit Site Search Toggle Mega Menu Toggle Topics Latest OpenAI CEO apologizes to Tumbler Ridge community Anthony Ha 10:17 AM PDT · April 25, 2026 In a letter to the residents of Tumbler Ridge, Canada, OpenAI CEO Sam Altman said he is “deeply sorry” that his company failed to alert law enforcement about the suspect in a recent mass shooting. After police identified 18-year-old Jesse Van Rootselaar as a suspected shooter who allegedly killed eight people, the Wall Street Journal reported that OpenAI had flagged and banned Van Rootselaar’s ChatGPT account in June 2025 for describing scenarios involving gun violence. The company’s staff debated alerting police but ultimately decided against it, eventually reaching out to Canadian authorities after the shooting. OpenAI has since said that it is improving safety protocols, for example by putting more flexible criteria in place to determine when accounts get referred to authorities, and by establishing direct points of contact with Canadian law enforcement. In Altman’s letter, which was first published in the local newspaper Tumbler RidgeLines, the CEO said he’d discussed the shooting with Tumbler Ridge Mayor Darryl Krakowka and British Columbia Premier David Eby, and they’d all agreed “a public apology was necessary,” but “time was also needed to respect the community as you grieved.” “I am deeply sorry that we did not alert law enforcement to the account that was banned in June,” Altman said. “While I know words can never be enough, I believe an apology is necessary to recognize the harm and irreversible loss your community has suffered.” Altman also said that OpenAI’s focus will “continue to be on working with all levels of government to help ensure nothing happens like this again.” In a post on X, Eby said Altman’s apology is “necessary, and yet grossly insufficient for the devastation done to the families of Tumbler Ridge.” Techcrunch event Meet your next investor or portfolio startup at Disrupt Your next round. Your next hire. Your next breakout opportunity. Find it at TechCrunch Disrupt 2026, where 10,000+ founders, investors, and tech leaders gather for three days of 250+ tactical sessions, powerful introductions, and market-defining innovation. Register now to save up to $410. Meet your next investor or portfolio startup at Disrupt Your next round. Your next hire. Your next breakout opportunity. Find it at TechCrunch Disrupt 2026, where 10,000+ founders, investors, and tech leaders gather for three days of 250+ tactical sessions, powerful introductions, and market-defining innovation. Register now to save up to $410. San Francisco, CA | October 13-15, 2026 REGISTER NOW Canadian officials have said they are considering new regulations on artificial intelligence but have not made any final decisions. When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence. Anthony Ha Anthony Ha is TechCrunch’s weekend editor. Previously, he worked as a tech reporter at Adweek, a senior editor at VentureBeat, a local government reporter at the Hollister Free Lance, and vice president of content at a VC firm. He lives in New York City. You can contact or verify outreach from Anthony by emailing anthony.ha@techcrunch.com. April 30 San Francisco, CA StrictlyVC kicks off the year in SF. Register now for unfiltered fireside chats and VC insights with leaders from Uber, Replit, Eclipse, and more. Plus, high-value connections that actually move the needle. Tickets are limited. Most Popular OpenAI releases GPT-5.5, bringing company one step closer to an AI ‘super app’ Lucas Ropek Microsoft offers buyout for up to 7% of US employees Amanda Silberling Duolingo is now giving users access to advanced learning content Lauren Forristal Unauthorized group has gained access to Anthropic’s exclusive cyber tool Mythos, report claims Lucas Ropek Tim Cook stepping down as Apple CEO, John Ternus taking over Amanda Silberling Connie Loizos Blue Origin’s New Glenn put a customer satellite in the wrong orbit during its third launch Sean O'Kane Palantir posts mini-manifesto denouncing inclusivity and ‘regressive’ cultures Anthony Ha X LinkedIn Facebook Instagram youTube Mastodon Threads Bluesky TechCrunchStaffContact UsAdvertiseCrunchboard JobsSite Map Terms of ServicePrivacy PolicyRSS Terms of UseCode of Conduct Tim CookJohn TernusNew GlennWhatsAppMythosTech LayoffsChatGPT © 2026 TechCrunch Media LLC.