Lloyds Bank says 'check ahead' if you want to use this branch service

Lloyds Bank has shed light on some account rules that customers may not be aware of when visiting its branches. The bank issued the clarification following a query from a customer with a very specific request. The customer reached out to Lloyds via social media, as they were planning to deposit a quantity of coins at a branch. They asked: "Can you tell me how many £1 coins can I take to the bank to change at anyone time please, as I have £700 worth." Customers are able to pay money into their Lloyds account at a branch using either cash or cheque. Some locations have cash machines where notes can be deposited by following the on-screen instructions. However, if you're looking to deposit coins, it's advisable to ring ahead and check with your local branch beforehand. In response to the customer's query, Lloyds said: "The amount of coins we can accept can vary by branch, so it's best to check with your local branch before visiting. "Large amounts like £700 may need to be paid in over more than one visit or in pre-bagged coin." An alternative option for depositing coins is to visit your nearest Post Office. Guidance on the Lloyds website clarifies that the Post Office will only accept full bags of coins for denominations of less than £1. The information states: "This will need to be for the amount shown on each bag." Customers can pay in £1 or £2 coins in part bags, provided the coins are separated into the two distinct denominations. The maximum amount you can deposit in this way is £250 worth of coins. The guidance further states: "Each Post Office branch may have different cut-off times for paying-in cash. If you deposit after the cut-off time, an extra working day to process your deposit may apply. Check with the Post Office you want to use. "These services are available on working days at any branch of the Post Office within England, Wales, Scotland or Northern Ireland. It excludes branches in the Channel Islands or the Isle of Man."