Lloyds Bank and Halifax customers hit with app outage

Lloyds Banking Group has been rocked with another outage as thousands of customers report issues with their online services.

The financial services giant was flagged with a spike on the online outage tracker Downdetector at around 11:15am on Wednesday as users reported issues.

Across the group – which includes Lloyds, Halifax and Bank of Scotland – it serves around 26m customers in the UK.

In a statement on X, Lloyds Bank said: “We’re aware some customers are having issues with our app and online banking. We’re really sorry about this. We’re working hard to fix it and will let you know as soon as we’re back to normal.”

Multiple users on social media reported issues when trying to transfer money and also said they were unable to access online banking on their app or website.

It follows the firm being hit with a major tech blunder ealrlier this year as users logged on to see rogue transactions that did not belong to them. Customers reported seeing national insurance numbers and benefit payments that did not belong to them.

This is a breaking news story and will be updated.