Jet2 says people changing how they book holidays in May update

Jet2 says people are changing how they book holidays in the face of potential summer disruption, as the war in Iran continues to threaten the supply of jet fuel. The UK’s largest tour operator and third largest airline says its May data shows a significant increase in customers opting for the protection of a package holiday, in addition to the benefits of booking through one trusted provider. The data shows that the number of people choosing a package holiday as their preferred method of booking has risen five percentage points to 51% since February. In the same period, the number of people preferring to book through different providers has dropped by six percentage points to 20%. Those choosing ‘accommodation only’ has dropped to 2%. ATOL/ABTA protection means that customers are covered should any changes happen to their bookings, including the option of receiving refunds if their travel plans are cancelled. Jet2 was the first UK airline and tour operator to confirm it will not introduce surcharges on any booked flights or holidays to cover cost increases, including jet fuel. It has removed the surcharge provision across all flights and holidays, even though the company has never previously applied them. The company has also said that it plans to operate its scheduled programme as normal. Steve Heapy, CEO of Jet2 said: “Consumers want assurance during times of uncertainty and package holidays provide that assurance. On top of all the protection that our package holidays guarantee, Jet2 is well known as being a consumer champion that goes above and beyond to look after customers. Ahead of a busy summer season, this means new and existing customers know that their well-deserved holidays are in the very best hands with us, and we are very excited about welcoming everyone onboard and taking them on their breaks.”