Family who purchased an Amazon urn for their grandma's ashes horrified after discovering someone else's remains inside

Published: 06:21, 18 June 2026 | Updated: 06:21, 18 June 2026 A family was left horrified after discovering a stranger's ashes in the urn they ordered for their deceased loved one off Amazon. Dorothy Kuspis died on May 27 at the age of 98. As if dealing with her death wasn't difficult enough, her final arrangements gave the family an unwanted surprise. Ashleigh Wegner, Kuspis's granddaughter, who knew her as Nanny, told AZ Family that her mother and uncles chose an urn from Amazon. Wegner bought a small brass heart, and a small portion of cremated remains was set aside for close relatives. 'It came within a couple days,' Wegner told the outlet. 'When I opened it, it was just a little dusty.' But the situation soon became even more disturbing, she said. 'I unscrewed the back and that's when I noticed it still had remains inside of it,' the granddaughter said. 'And that was like, I have - who are you and what are you?' Dorothy Kuspis died on May 27 at the age of 98. Ashleigh Wegner, Kuspis's granddaughter, who knew her as Nanny, told AZ Family that her mother and uncles chose an urn from Amazon Wegner bought a small brass heart, and a small portion of cremated remains was set aside for close relatives Wegner described how the urn appeared new but was covered with remains that were not her grandmother's. 'I was shocked,' Wegner said. 'I was kind of grossed out. I was uncomfortable.' To make matters worse, this was not the first time Wegner had been in such a situation. She and her husband found remains in an alleyway near their home, but after getting in touch with the family of the deceased, she claimed they didn't want them. They spread those ashes in the Arizona mountains and plan to spread the ashes of the most recently found remains in the same fashion. Wegner added that she reached out to Amazon and was told she would receive a refund. She also said she reached out to the third-party seller but did not receive a response. She then discovered that the inside was caked with another strangers remains  Wegner said she reached out to Amazon for a refund and also contacted the third-party seller but did not receive a response 'I didn't want it to end up on the warehouse shelf again and have somebody else make a purchase and have it accidentally get shipped to someone else in a moment like this,' Wegner said. The granddaughter said she reached out to Amazon for a refund and also contacted the third-party seller but did not receive a response. She also found an urn to lay her grandmother to rest. No comments have so far been submitted. Why not be the first to send us your thoughts, or debate this issue live on our message boards. By posting your comment you agree to our house rules. Do you want to automatically post your MailOnline comments to your Facebook Timeline? Your comment will be posted to MailOnline as usual. Do you want to automatically post your MailOnline comments to your Facebook Timeline? Your comment will be posted to MailOnline as usual We will automatically post your comment and a link to the news story to your Facebook timeline at the same time it is posted on MailOnline. To do this we will link your MailOnline account with your Facebook account. We’ll ask you to confirm this for your first post to Facebook. You can choose on each post whether you would like it to be posted to Facebook. Your details from Facebook will be used to provide you with tailored content, marketing and ads in line with our Privacy Policy.