Doorbell camera helps neighbours pull woman from fire

Doorbell camera helps neighbours pull woman from fireTo play this video you need to enable JavaScript in your browser.This video can not be playedFigure caption, Doorbell camera footage showed neighbours working together to rescue Phyllis ByHelen McCarthy LeicesterPublished1 hour agoA woman has praised a group of neighbours who ran into her mother's home to rescue her from a fire.Suzanne Wright was first alerted to the blaze by her mother's doorbell camera, which showed the neighbours trying in vain to break into the property in Wigston, Leicestershire, as they waited for the fire service to arrive.Inside, 87-year-old Phyllis Day, who has Alzheimer's, was asleep and completely unaware the fire had broken out.Wright used the doorbell camera's remote intercom function to instruct the group how to enter the house and they were able to pull her to safety.Image caption, Phyllis Day (second right) was rescued by her neighboursThe group noticed a fire in the house just before 23:30 BST on Thursday and began trying to break down the door.Wright said: "There are smoke alarms, but she'd taken her hearing aids out and was in bed, completely oblivious."I was in a panic. Getting in the car with my husband and driving down here, I was talking to them through the doorbell intercom."When I saw them [on the doorbell camera] open the door and all step back, I realised that these people had run into a burning building to save my mummy, who was a relative stranger to them."To not know what bedroom my mum was in and not know that you're going to be able to get back down the stairs… they're heroes."Image source, Lisa SmartImage caption, Leicestershire Fire and Rescue Service said the fire was started accidentallyPav Sarpal, 28, and Stephan Smart, 44, were among the neighbours who headed upstairs to look for Day."It's the worst thing I've ever seen in my life - the flames, the smoke," said Sarpal."I went...