Cafe bans pooches indoors after complaint from just ONE person

By KYLIE STEVENS, SENIOR BREAKING NEWS REPORTER, AUSTRALIA Published: 02:59, 26 May 2026 | Updated: 03:25, 26 May 2026 Dog owners are barking mad over a cafe ban in a popular tourist town after the local council received just one complaint. Kellie Hunter opened Same But Different Café at Hahndorf in the Adelaide Hills three-and-a-half years ago to offer an inclusive and welcoming atmosphere for everyone. This included four-legged furry friends, who were welcomed indoors - particularly in the cooler months. An issue had never been raised until May this year when Mount Barker District Council received a complaint from the public and informed the cafe that dogs were not allowed inside due to 'public health risks'. Ms Hunter continued allowing dogs but has now reluctantly complied after she received an official warning and was threatened with a $2,500 fine if it happened again. 'Being a small business owner, it was something I could not afford,' she told Daily Mail on Tuesday. 'I was mortified and angry when I first found out. Nothing has ever been said at the yearly health inspections, where we always get five stars. 'I understand the hygiene issue, but the kitchen is downstairs, far away from where dogs are allowed indoors.'  Kellie Hunter can no longer allow dogs inside her cafe. 'It's disappointing,' she told Daily Mail The Same but Different Cafe in Hahndorf, in the Adelaide Hills, was popular with locals and tourists due to its dog-friendly rules  With winter just days away, the ban has already impacted the cafe because customers can't escape the cold and bring their dogs inside. 'This is because of one person complaining in the three-and-a-half years we have been open,' a handwritten sign outside the cafe reads. 'I'm fighting this and will exhaust all avenues to get it back to having our furry friends inside.' The community has rallied around Ms Hunter's fight to get the ban overturned.  'This change would not only affect our business but also disappoint countless pet owners and their beloved companions,' a petition, signed by almost 3,000 supporters, states. 'We stand to lose a vital part of what makes our café distinct and beloved by so many. 'Together, we can persuade local authorities to recognise the importance of pet-friendly cafés in promoting tourism, enhancing social connections, and supporting local businesses.' While Mount Barker Council acknowledged the popularity of dog-friendly cafés, environmental health officers are required to enforce national food safety laws.  Kellie Hunter said she has pleaded with the local council to reverse the ban The cafe will be fined $2,500 if dogs are found inside again Planning and community general manager Natalie Armstrong confirmed the issue with the cafe had not previously been raised with the council or identified during earlier inspections. 'While council acknowledges the café's strong community support and understands the challenges faced by small businesses, council does not have the authority to exempt individual businesses from complying with national food safety standards,' she told Daily Mail in a statement 'The regulation of animals in food premises is not a council policy specific to the Mount Barker district, but a requirement under national food safety legislation designed to ensure food businesses operate in a way that protects public health and food safety for all patrons.' Ms Hunter has vowed to keep fighting. 'It makes no sense. We're going backwards, compared to other countries, where dogs can go into pubs and cafes with their owners,' she told Daily Mail. 'They need to look at the massive impact it has had on people.' The comments below have not been moderated. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. By posting your comment you agree to our house rules. Do you want to automatically post your MailOnline comments to your Facebook Timeline? Your comment will be posted to MailOnline as usual. Do you want to automatically post your MailOnline comments to your Facebook Timeline? Your comment will be posted to MailOnline as usual We will automatically post your comment and a link to the news story to your Facebook timeline at the same time it is posted on MailOnline. To do this we will link your MailOnline account with your Facebook account. We’ll ask you to confirm this for your first post to Facebook. You can choose on each post whether you would like it to be posted to Facebook. Your details from Facebook will be used to provide you with tailored content, marketing and ads in line with our Privacy Policy.