Aussie woman facing homelessness amid the housing crisis is saved by kind act from property manager

Published: 14:40, 22 June 2026 | Updated: 14:40, 22 June 2026 A property manager has rescued a woman from likely homelessness by helping to get her rental application approved, despite having limited information on her, but believing she was trustworthy. Stone Realestate Ettalong's Charlie Killorn said the tenant could have been without a home because the private rental she was living in was about to be foreclosed.  Although the application had no tenancy history, rental ledger or reference from a landlord or property manager, the woman was able to show she had 'paid her rent consistently every single week for the past seven years'.  Ms Killorn told Daily Mail she decided to give the woman a chance because she 'heard how desperate and defeated they were'.    'She was obviously getting rejected for every property she applied for because there are certain criteria that we do have to follow as property managers.' Ms Killorn said she went 'out of her way' to contact the landlord directly and pushed for the application to be approved, even though the landlord was overseas at the time.  'It was a very tricky situation to navigate, going back and forth via WhatsApp to get the application approved,' she said. 'I was ticking as many boxes as I could, knowing that I was also taking a huge risk by taking a tenant that didn't have much information.' A property manager has saved a woman from homelessness by approving her rental application despite having limited information on her Australia's rental market is the most competitive it has ever been amid a housing shortage 'By recommending them, my professional reputation was getting put on the line and if they defaulted on rent or damaged the property, that reflects on my judgement.' Ms Killorn said she told the landlord why she felt comfortable recommending the tenant despite a lack of concrete information.  'I was upfront with the landlord about what was missing, explained my conversation with the applicants and gave my honest professional opinion,' she said.  'At the end of the day, the landlord trusted my judgement which isn't something I take for granted' Ms Killorn called the woman the morning after she received the good news even though it was King's Birthday.  'I'm sorry for calling you on a public holiday, but I've got some good news for you,' she said in the call shared to TikTok.  'I did tell you that I was going to help you as much as I could, and I got the application across the line. 'The landlord messaged me at 11pm last night and I didn't want to wait until tomorrow to tell you, so I thought I'd call you now.' Stone Realestate Ettalong's Charlie Killorn said the tenant could have been without a home because the private rental she was living in was about to be foreclosed The woman could then be heard laughing uncontrollably with relief, telling her she had 'made her day'.  Ms Killorn said the next step would be to get the holding deposit sorted and lock in her move-in date.   She said moments like that showed that her occupation had a real human impact. 'As hard as this job can be, we're dealing with real people's lives,' she said.  Many people praised Ms Killorn for the generous act.  'Imagine being at your lowest and someone hands you a roof over your head, you would think this would be a basic right, so happy this lady got a home,' one said. 'You're wonderful not making them have a another day of worry,' a second said. 'Very nice of you, let's hope she doesn't let you or the landlord down,' a third said.   No comments have so far been submitted. Why not be the first to send us your thoughts, or debate this issue live on our message boards. By posting your comment you agree to our house rules. Do you want to automatically post your MailOnline comments to your Facebook Timeline? Your comment will be posted to MailOnline as usual. Do you want to automatically post your MailOnline comments to your Facebook Timeline? Your comment will be posted to MailOnline as usual We will automatically post your comment and a link to the news story to your Facebook timeline at the same time it is posted on MailOnline. To do this we will link your MailOnline account with your Facebook account. We’ll ask you to confirm this for your first post to Facebook. You can choose on each post whether you would like it to be posted to Facebook. Your details from Facebook will be used to provide you with tailored content, marketing and ads in line with our Privacy Policy.