ATO outsource call centre workers paid 40% less than public service peers, Fair Work submission claims
المصدر: The Guardian | Source: The GuardianAhead of ‘same job, same pay’ hearings, former call centre worker Nathan Brunne says pay gap is structural and widens at senior levels
Get our breaking news email, free app or daily news podcast
Workers at the Australian Taxation Office’s outsource call centres are paid up to 40% less than their public service counterparts on the same phone lines, according to submissions lodged ahead of landmark “same job, same pay” hearings.
The pay gap, detailed by Nathan Brunne, a former worker on the ATO phone lines employed by the private equity-backed Probe Operations, widens at more senior call centre roles, with team leaders at outsource operators paid about $31 an hour compared with more than $52 at the tax office.
Continue reading...
ملاحظة تحريرية | Editorial Note: نُشر هذا المقال في الأصل بواسطة The Guardian. خبر (Khabr) هي منصة إعلامية أردنية مرخّصة تعمل بالذكاء الاصطناعي. نضيف قيمة تحريرية من خلال: تحليل ذكي للأخبار، ملخصات تلقائية، رواية صوتية بالذكاء الاصطناعي، ترجمة متعددة اللغات، وتدقيق الحقائق. هدفنا جعل الأخبار أكثر وضوحاً وسهولةً للقارئ العربي.
This article was originally published by The Guardian. Khabr is a licensed Jordanian AI-powered news platform (Registration #82086). We add editorial value through: AI-powered news analysis, automated summaries, AI audio narration, multi-language translation (Arabic, English, French, Turkish), and AI fact-checking. Our mission is to make news more accessible and understandable for Arabic-speaking audiences worldwide.





