Americans, Salesforce Bots will now answer your calls to the labour department
The US Department of Labor is now using Salesforce's AI agents to manage worker queries and applications, aiming to boost service delivery. These AI tools will triage millions of annual requests at the national call centre, ensuring critical needs are prioritised. This move supports programs like unemployment benefits and workplace safety, freeing up staff for complex tasks.المصدر: Times of India | Source: Times of India
ملاحظة تحريرية | Editorial Note: نُشر هذا المقال في الأصل بواسطة Times of India. خبر (Khabr) هي منصة إعلامية أردنية مرخّصة تعمل بالذكاء الاصطناعي. نضيف قيمة تحريرية من خلال: تحليل ذكي للأخبار، ملخصات تلقائية، رواية صوتية بالذكاء الاصطناعي، ترجمة متعددة اللغات، وتدقيق الحقائق. هدفنا جعل الأخبار أكثر وضوحاً وسهولةً للقارئ العربي.
This article was originally published by Times of India. Khabr is a licensed Jordanian AI-powered news platform (Registration #82086). We add editorial value through: AI-powered news analysis, automated summaries, AI audio narration, multi-language translation (Arabic, English, French, Turkish), and AI fact-checking. Our mission is to make news more accessible and understandable for Arabic-speaking audiences worldwide.
