Air Canada chief apologizes after English-only message to plane crash victims

Michael Rousseau says his lack of French overshadowed families’ grief after Mark Carney and Quebec denounced his video

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The chief executive of Air Canada has apologized for his inability to express himself in French after politicians called for his resignation for his English-only message of condolence after Sunday’s deadly crash in New York.

Air Canada’s CEO, Michael Rousseau, has been criticized for the four-minute condolence video posted online that included only two French words – “bonjour” and “merci”.