Tourist hotspot with UK's worst phone signal 'frustrating' locals and visitors

Tourist hotspot with UK's worst phone signal 'frustrating' locals and visitors4 hours agoShareSaveAdd as preferred on GoogleSara DafyddBBC WalesGetty ImagesMillions visit Pembrokeshire each year, with many heading to the seaside town of TenbyIt's one of Wales' most popular seaside towns which welcomes thousands of tourists every year - but a lack of mobile phone signal in Tenby is frustrating locals and visitors alike.The Pembrokeshire town's postcode was named by Which? as the worst in the UK for mobile network quality in 2025, a problem exacerbated by the decommissioning of a phone mast in the area earlier this year, affecting 02, Vodafone and Three customers.Steven Roberts, a local taxi driver, described Tenby as a signal "dead zone" and said it was impacting bookings and payments.Vodafone, Three and O2 have apologised to customers affected, adding that a long-term solution is being worked on to improve signal in the area."When you're in the town you might put your phone in front of the door to keep it open because that's all it's good for," said Steven, who has been a taxi driver in the area for three years.Steven drove us into the centre of Tenby to show us how bad the signal was for him.While we were in the car he got a booking via Facebook, but explained he wouldn't be able to respond until he left the town centre."Luckily it's one of my regulars so they know the issue," he said.But he fears new customers would not be so patient. "They'd probably think 'oh he hasn't responded, I'll go somewhere else'."BBC NewsSteven worries he is losing bookings because of poor phone signalSteven said the poor signal meant it was difficult to take any card payments."You can be there for 10 minutes trying to get a signal and then that delays you for your next call. I've started putting posts on social media saying it's cash only."He said t...