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Iceland boss Richard Walker offers job to Waitrose worker who was sacked after 17 years service for tackling Easter egg thief

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Daily Mail
2026/04/07 - 08:22 501 مشاهدة
By MATT STRUDWICK, SENIOR NEWS REPORTER Published: 09:22, 7 April 2026 | Updated: 09:24, 7 April 2026 The boss of supermarket Iceland has offered a job to the Waitrose worker who was sacked for tackling an Easter egg thief.  Lord Richard Walker offered the lifeline to Walker Smith following the growing backlash over Waitrose's 'disgraceful' decision to tear up the contract of its veteran employee of 17 years.  In a LinkedIn post, Sir Keir Starmer's cost of living tsar wrote: 'You’re welcome to a job with us. We even share the same name…'  Politicians yesterday waded into the row with the Tories' Shadow Home Secretary Chris Philp writing to Waitrose's chief executive in which he called for Mr Smith to be given his job back and a bonus.  Meanwhile, kindhearted members of the public have rallied around the sacked retail worker with a fundraiser to go towards paying his rent and bills reaching more than £7,000 in two days.  Mr Smith had worked at the supermarket giant's Clapham Junction branch for nearly two decades before he was fired days after confronting the 'repeat offender' shoplifter when a customer told him someone had filled their bag with Easter eggs. A tug-of-war briefly ensued between the pair before the bag broke and the Lindt Gold Bunny Eggs, which retail for £13 each, spilled onto the floor, smashing into pieces. Bosses ignored his pleas to reconsider their decision and he was 'led out the back door by the bins'.  Mr Smith, who has been diagnosed with anxiety, said 'inside I was crying'.  Richard Walker, the boss of Iceland (pictured with Sir Keir Starmer in 2024), has offered a job to the sacked Waitrose worker Veteran retail worker of 17 years Walker Smith lost his job after he tried to tackle an Easter egg thief at Waitrose's Clapham store  Despite the backlash Waitrose has faced over the 'disgraceful' decision, even drawing criticism from the Tories, it is understood Mr Smith has not been reinstated at the store. On Sunday, he made a heartfelt post on social media to thank those who have offered their support and said his 'priority is getting a job'.  In a tongue-in-cheek social media post on Sunday, the former employee said: 'Thank you everyone for getting in touch with kind messages and support, I really appreciate it. 'I didn't think it would blow up like this but now it has my priority is getting a job. I'm based in Clapham Junction so if you or anyone you know is looking for a reliable, conscientious employee please reach out. 'I was at Waitrose for 17 years so warehousing, customer service – except dealing with shoplifters(!), or similar would be amazing. Thank you all.' Waitrose has defended its decision, claiming there is a 'serious danger to life' in tackling thieves and its staff policies must be 'strictly followed'. However the supermarket giant has faced furious backlash over the decision - with high profile politicians even weighing in on the row. Mr Philp on Monday published a copy of a letter he had written to Waitrose chief executive Tom Denyard. He called for Mr Smith to be 'reinstated and given a bonus after he was disgracefully sacked for tackling a shoplifter'. In his letter, Mr Philp said: 'Mr Smith had worked for Waitrose for 17 years. According to his account, he acted after being alerted to a theft by a known repeat offender in a store where shoplifting is persistent and often carried out openly. 'This case reflects a wider and growing problem. Shoplifting is rising sharply, with offenders acting brazenly and with little fear of consequence. 'Staff safety must come first. But dismissing a long-serving employee in these circumstances sends entirely the wrong message. It penalises those who act, while offenders are left unchecked.' He said members of staff and the public 'should be supported an encouraged to intervene' in cases of shoplifting, adding that Mr Smith 'now faces losing his home and has spoken about the impact on his mental health. That is a serious outcome for someone who was trying to do the right thing'. Mr Philp urged the supermarket chain to support staff who face shoplifters instead of penalising them. 'Waitrose has behaved disgracefully by sacking Mr Smith,' wrote in his letter to the supermarket CEO. 'I urge you to reinstate him immediately, apologise to him and pay him a bonus for his bravery and initiative.' Amid the fallout over the decision, a fundraiser has so far received nearly £6,000 in donations towards the former employee's bills and rent. Hannah Spencer, who started the GoFundMe page, said Waitrose's decision to sack Mr Smith is 'terrible'. She wrote: 'I'm raising money for Walker Smith who got fired for stopping a thief from stealing from Waitrose - his place of work for 17 years. 'He simply tried to do the right and noble thing by putting a stop to crime. He was then swiftly fired, escorted to the back of the Waitrose store by the bins and left to rot after 17 years of service. 'He is now at huge risk of not being able to pay his bills and rent without a job. Terrible treatment!' A Waitrose spokesman said previously: 'The safety and security of our Partners and customers couldn't be more important to us, and we have policies in place to protect both. 'We've had incidents where our Partners have been hospitalised when challenging shoplifters. Luckily, they have always recovered, but that might not always be the case. 'There is a serious danger to life in tackling shoplifters. We refuse to put anyone's life at risk and that's why we have policies in place that are very clearly understood and must be strictly followed. 'As a responsible employer, we never want to be in a position where we are notifying families of a tragedy because someone tried to stop a theft. Nothing we sell is worth risking lives for. 'The reporting on this does not cover the full facts of the situation. While we would never be able to discuss an individual case, we can assure you the correct process is being followed, which includes a standard appeals procedure. 'We have campaigned for some time for more to be done to protect shop workers from offenders, including retail crime being made into a specific stand alone offence.' No comments have so far been submitted. Why not be the first to send us your thoughts, or debate this issue live on our message boards. By posting your comment you agree to our house rules. Do you want to automatically post your MailOnline comments to your Facebook Timeline? Your comment will be posted to MailOnline as usual. Do you want to automatically post your MailOnline comments to your Facebook Timeline? Your comment will be posted to MailOnline as usual We will automatically post your comment and a link to the news story to your Facebook timeline at the same time it is posted on MailOnline. To do this we will link your MailOnline account with your Facebook account. We’ll ask you to confirm this for your first post to Facebook. You can choose on each post whether you would like it to be posted to Facebook. 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