Chippy boss installing self-service tills as 'abrupt' customers query prices

Chippy boss installing self-service tills as 'abrupt' customers query prices6 hours agoShareSaveAdd as preferred on GoogleElen DaviesBBC Wales, PembrokeshireBBCRhys McLoughlin says cod used to be his biggest seller, but now it's chicken chunksA fish and chip shop owner says he is installing self-service tills to protect staff from customers with "abrupt" questions about price rises.Rhys McLoughlin, co-owner of Môr Ffres in Dinas Cross, Pembrokeshire, said there were "lots of questions being asked" and he did not think people understood that "incoming prices are going up and up". "We have no control over that, so either we work [for] no money, or we follow the price increase and, unfortunately, we have to pass it on," he said.The average price of takeaway fish and chips rose to £11.17 in March, according to the ONS. In 2019, the average cost was £6.48.The National Federation of Fish Friers said rising prices had "affected frequency of visits and footfall" in "the majority of [fish and chip] shops".On average, the cost of a takeaway portion of fish and chips has increased by 9% since 2025"The word on the street is cod could actually double in price by September," said McLoughlin."That would just be unfeasible for us to even entertain selling it because, ultimately, it's cod and chips. It's not a fillet steak."National minimum wage has gone up, oil is going up, the price of fuel," he said, adding that he feared potato costs could also rise "because the price of diesel has gone up"."If these prices continue to go up, who's going to buy fish and chips for £21? Who can afford that?"McLoughlin said he would install digital kiosks where customers can place and pay for their own orders, in part "because it's quite a small building that we've got here and in the summer it does get quite full on".But he said it was also due...